Enter the City
FREQUENTLY ASKED QUESTIONS

Clear answers before
you enter the city.

Learn how free accounts, optional payments, opportunities, events, gear, digital products, and safety work.

Free accounts & optional charges

Is MusiqCity free to join?

Yes. Members can create a professional profile, explore the city, apply to opportunities, message applicants, share events, and create standard gear listings without a membership fee. No credit card is required.

What can I be charged for?

Charges apply only when you intentionally choose a paid option such as advertising, a featured opportunity, promoted gear placement, a gear purchase, a digital product, or another clearly priced service.

Will MusiqCity automatically start a subscription?

No. MusiqCity does not offer a paid monthly membership. Optional purchases use Square checkout and display the price before payment.

Opportunities & community

Who can join MusiqCity?

Artists, producers, songwriters, engineers, DJs, musicians, managers, churches, venues, studios, promoters, and other professionals who support music are welcome.

What opportunities can be posted?

Members can post gigs, auditions, church roles, studio sessions, collaboration requests, venue bookings, creative services, and other legitimate music opportunities.

Do opportunities stay forever?

No. Open opportunities automatically expire after 30 days or after the listed event date. Owners can also close or mark them filled.

Where can members share events?

The Events District supports concerts, church events, workshops, open mics, festivals, conferences, and other music-community gatherings.

Gear, payments & products

How does the Gear Market work?

Members list gear for free and connect a Square seller account. Buyers use secure Square checkout. MusiqCity collects a 5% seller fee only after a completed sale.

Where does a seller receive money?

Square deposits the seller's proceeds into the bank account connected to that seller's Square account.

How are digital products delivered?

After Square confirms payment, MusiqCity unlocks the ZIP download and emails the same secure delivery link to the buyer.

Are digital purchases refundable?

Digital purchases are generally final sale. MusiqCity will replace or correct corrupted files, inaccessible downloads, or duplicate charges as described in the policies.

Safety & support

Can I report or block another member?

Yes. MusiqCity includes reporting and blocking tools. Report fraud, harassment, unsafe content, impersonation, or prohibited activity for review.

Does MusiqCity guarantee bookings or sales?

No. Free community tools and optional paid promotion can improve access and visibility, but MusiqCity cannot guarantee bookings, sales, followers, or specific results.

How do I contact support?

Email hello@joinmusiqcity.com with your account email and a clear description of the issue.

STILL NEED HELP?

We're here to help.

Contact MusiqCity support and include the email address connected to your account.

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