Enter the City ↗Clear answers before
you enter the city.
Learn how accounts, membership, opportunities, events, payments, gear, digital products, and safety work.
Accounts & membership
Is MusiqCity free to join?＋
Yes. Free members can create a professional profile, explore the city, and submit up to three opportunity applications each month. No credit card is required.
What does Pro include?＋
MusiqCity Pro is $10 per month and includes unlimited opportunity applications, a verified Pro badge, priority visibility, personalized matches, private applicant messaging, and unlimited Gear Market listings.
How do I cancel Pro?＋
MusiqCity Pro is billed through Square. Use the subscription-management link provided by Square or contact MusiqCity support for help.
Opportunities & community
Who can join MusiqCity?＋
Artists, producers, songwriters, engineers, DJs, musicians, managers, churches, venues, studios, promoters, and other professionals who support music are welcome.
What opportunities can be posted?＋
Members can post gigs, auditions, church roles, studio sessions, collaboration requests, venue bookings, creative services, and other legitimate music opportunities.
Do opportunities stay forever?＋
No. Open opportunities automatically expire after 30 days or after the listed event date. Owners can also close or mark them filled.
Where can members share events?＋
The Events District supports concerts, church events, workshops, open mics, festivals, conferences, and other music-community gatherings.
Gear, payments & products
How does the Gear Market work?＋
Members list gear for free and connect a Square seller account. Buyers use secure Square checkout. MusiqCity collects a 5% seller fee only after a completed sale.
Where does a seller receive money?＋
Square deposits the seller's proceeds into the bank account connected to that seller's Square account.
How are digital products delivered?＋
After Square confirms payment, MusiqCity unlocks the ZIP download and emails the same secure delivery link to the buyer.
Are digital purchases refundable?＋
Digital purchases are generally final sale. MusiqCity will replace or correct corrupted files, inaccessible downloads, or duplicate charges as described in the policies.
Safety & support
Can I report or block another member?＋
Yes. MusiqCity includes reporting and blocking tools. Report fraud, harassment, unsafe content, impersonation, or prohibited activity for review.
Does MusiqCity guarantee bookings or sales?＋
No. Membership and paid promotion provide tools and visibility, but MusiqCity cannot guarantee bookings, sales, followers, or specific results.
How do I contact support?＋
Email hello@joinmusiqcity.com with your account email and a clear description of the issue.
We're here to help.
Contact MusiqCity support and include the email address connected to your account.